Privacy Policy

Effective Date: May 25, 2024

At Agilensmart Technology Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you use our website, applications, products, and services.

This policy is inspired by standard industry privacy practices and structures commonly used by technology service providers.

1. Information We Collect

Apart from the information you submit through forms, we also gather data automatically when you visit our website via cookies and third-party analytics tools. Information collected includes the type of device used, IP address, location of user, date and time of page visit, page views, browser type, and average time spent per page.

Tracking this information helps us provide relevant content and improve our on-page services.

What is a cookie?

Most commercial websites have cookies which are very small text documents that often include an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. As you use this website, the site uses its cookies to differentiate you from other users. In some cases, we also use cookies to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security. Cookies, in conjunction with our web server’s log files, allow us to calculate the aggregate number of people visiting this site and which parts of the site are most popular. We do not process any personal data that may be found in cookies.

Social Media interactions

When you engage with our brand through social media interactions such as likes, shares, posts, and comments through any of our social media handles, your basic profile information will be available and we may use this publicly seen information to connect with you for further service-related communications.

2. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Improve platform functionality and user experience
  • Process transactions and invoices
  • Respond to support requests
  • Send service updates and notifications
  • Perform analytics and monitoring
  • Prevent fraud, abuse, or unauthorized access
  • Comply with legal obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Improve website performance
  • Analyze user behavior
  • Remember user preferences
  • Enhance security

You may disable cookies through your browser settings. However, some features of the website may not function properly without cookies.

4. Third-Party Services

We may use trusted third-party providers for:

  • Cloud hosting
  • Payment processing
  • Analytics
  • Authentication
  • Communication services
  • Infrastructure monitoring

These providers may process information only as necessary to perform services on our behalf and are expected to maintain appropriate security standards.

5. Data Sharing and Disclosure

We do not sell your personal information.

We may share information:

  • With service providers supporting our operations
  • When required by law or legal process
  • To protect our rights, systems, or users
  • During business transfers such as mergers or acquisitions
  • With your consent

6. Data Security

We implement reasonable technical and organizational security measures to protect your data from:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Destruction
  • Misuse

However, no method of internet transmission or electronic storage is completely secure.

7. Data Retention

We retain personal information only for as long as necessary:

  • To provide our services
  • To comply with legal obligations
  • To resolve disputes
  • To enforce agreements

When data is no longer required, we securely delete or anonymize it.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability

To exercise these rights, contact us using the information below.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party websites.

11. International Data Transfers

If you access our services from outside India, your information may be transferred to and processed in countries where our infrastructure or service providers operate.

By using our services, you consent to such transfers in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

Continued use of our services after changes become effective constitutes acceptance of the updated policy.

13. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact:

Agilensmart Technology Solutions Private Limited

S1 2nd Floor, Fortune House, Bharathi St, Srinivasa Nagar,
New Perungalathur, Chennai,
Tamil Nadu 600063, India

Email: info@agilensmart.com

Website: www.agilensmartservices.com

14. Consent

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.